Analyzing and optimizing performance and cost across the different areas of the z/OS infrastructure often seems like a secret art to outsiders who haven’t spent most of their career focused on that specific area.
This has led to many “silos” of expert knowledge in the organization, and these often create natural barriers to collaborative and quick problem solving across all the infrastructure areas required for proper application service level delivery.
Why do these silo barriers exist, what are their ramifications, and how can we achieve greater transparency and collaboration?
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